Resources & Maps
311 is how New York City tracks non-emergency complaints and service requests from residents. Every call, text, or online submission becomes a record — and those records, taken together, tell you a lot about what a neighborhood is actually dealing with on the ground.
This tab lets you explore CB6's 311 data by complaint type, month, and year. You can see trends over time, search by address, file a new complaint, or follow up on one you've already made. Use the buttons below to get started.
One thing stands out immediately: illegal parking is the number one complaint in CB6 — and it isn't close. Year after year, it leads every other category by a wide margin. That is not a coincidence or a quirk of the data. It reflects a neighborhood where parking pressure is real, enforcement is uneven, and residents have been saying so for years. The trends chart below shows exactly how dominant it is.
— Mike Racioppo, District Manager · Mike@bkcb6.org
The page above is the current data, 2020 to today. The tools below are the same, extended back to 2010 across the City's archived dataset. The City changed some complaint labels over the years, so I mapped the old names to their modern categories to keep the buckets consistent all the way back. Pick any month or year and generate a report just like above.
The category buckets on this page are the same across every year. Parking is parking, noise is noise, all the way down the list. That sounds obvious, but it took work, because the City's own labels changed over time.
NYC renamed and retired a number of complaint types somewhere around 2018 to 2020, and the archived data still carries the old names. Left alone, those older labels would not get caught and would pile up in "other," making the early years look emptier than they were.
So I mapped the old names to their modern buckets. A few examples for CB6:
A few old labels have no modern equivalent at all, like Literature Request, which was people asking the City to mail recycling decals, and Broken Muni Meter, since muni meters were pulled off the street years ago. Those stay in "other," because that is honestly what they are.
With the old labels mapped, the buckets line up across the whole period and the early years read accurately. The remaining "other" is small and genuine. If you spot a complaint type you think is filed wrong, tell me.
— Mike Racioppo, District Manager · Mike@bkcb6.org