In brief
NYC311 is listed by nyc.gov under divisions. It goes by 311.
Led by Joseph Morrisroe, Deputy Commissioner.
Reports to Office of Technology and Innovation.
Also known as, or formerly, 311.
Name, leadership, reporting line and links from the official nyc.gov agency directory feed. Agency leadership changes; the official site is the final word.
NYC Agency Directory · Who Represents You · The Government Hub
NYC Agency Directory · Who Represents You · The Government Hub